Privacy policy

This Privacy Policy describes how ChipChase ("Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or shop at chipchasehr.com (the "Site") or you otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a user, website visitor or other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including for changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
In order to provide the Services, we collect and have collected over the past 12 months personal information about you from from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide services, comply with all applicable legal obligations, enforce all applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information do we collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal information that we collect.

Information We Collect Directly from You
Information you send us directly through our Services may include:

Basic contact information including your name, address, phone number, email.
Order information including your name, billing address, shipping address, confirmation payment information, email address, phone number.
Account information including your username, password, security questions.
Purchase information including items you view, add to cart, or add to wish list.
Customer support information including information you choose to include in communicate with us, for example, when you send a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our site and services, such as Shopify.

Our payment processors, who collect payment information (e.g. bank account, credit or debit card details, billing address) to process your payment, to fulfill your orders and provide you with the products or services you have requested, to perform our contract with you.
When you visit our website, open or click on an email we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons , developer kits, third-party libraries, and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with services to perform our contract with you, including processingyour payments, fulfill your orders, send you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate any returns and exchanges and to enable the posting of reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or postal mail and to show you advertisements for products or services. This may include using your personal information to better tailor services and advertising on our website and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding potentially fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our services. It is in our legitimate interests to respond to you, provide you with an effective service, and maintain a business relationship with you.
Cookies
Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with powering our Shopify store, please see https://www.shopify.com/legal/ cookies. We use cookies to operate and improve our site and our services (including remembering your actions and preferences), to perform analytics, and to better understand how users interact with the services (in our legitimate interest in operating, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our site to better personalize services, products, and advertising on our site and other websites.

Most browsers automatically accept cookies by default, but you can choose to have your browser remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some services, including certain features and general functionality, to not function properly or to no longer be available. In addition, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, shipping, and fulfillment).
With business and marketing partners, including Shopify, to provide services and advertise to you. We use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their privacy notices.
When you refer, request from us or otherwise consent to our disclosure of certain information to third parties, such as in the delivery of products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests for successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Service, our rights and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal data and sensitive personal data (marked *) about users for the purposes set out above in "How we collect and use your personal data" and "How we disclose personal data":

Category Categories of recipients
Identifiers such as basic contact information and certain order and account information
Commercial information such as order information, purchase information and customer support information
Internet or other similar online activities, such as usage data
Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, delivery partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal data for the purpose of drawing conclusions about your characteristicsama.

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Services, that content will be public and available to anyone.

We do not control who will have access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose to or obtain from third parties.

Third-Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or that we do not control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information contained on those sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitation as to our use or by the third party. Our inclusion of such links does not, in itself, imply any endorsement of the content on such platforms or their owners or operators, except as otherwise stated in the Services.

Children's Information
The Services are not directed to children and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request deletion of such information.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" (as such terms are defined in applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security." Additionally, any information you send us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and, in certain cases, we may deny your request as permitted by law.

Right to access/know. You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
Right to erasure. You may have the right to request that we erase the personal information we hold about you.
Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
Right to Opt Out of Selling or Sharing or Targeted Advertising. You may have the right to direct us not to “sell” or “share” your personal information or to opt out of processing your personal information for purposes that are considered “targeted advertising,” as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt out of “selling” or “sharing” information for the device and browser you use to visit the site.
Right to Restrict and/or Opt Out of Use and Disclosure of Sensitive Personal Information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to provide the services or goods that an average individual would reasonably expect.
Restriction of Processing: You may have the right to request that we stop or restrict our processing of your personal information.
Withdrawing consent: If we rely on consent to process your personal data, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by directly responding to our denial.
Managing communication preferences: We may send you promotional emails, and you can opt out of receiving them.

opt out of receiving them at any time by using the unsubscribe option provided in our emails we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our website or by contacting us using the contact information below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to your request. In accordance with applicable law, you may appoint an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner consistent with applicable law.

Complaints
If you have a complaint about the way we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by lodging your complaint with your local data protection authority.

International Users
Please note that we may transfer, store and process your personal data outside the country in which you live, including the United States. Your personal data is also processed by staff and third party service providers and partners in those countries.

If we transfer your personal data outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority, as applicable, unless the transfer is to a country that has been found to provide an adequate level of protection.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email chipchasehr@gmail.com